Job responsibilities vary and will include software installations, answering day-to-day questions,
conducting training & supporting users with software related problems

Diagnosing and troubleshooting software and hardware related issues

Serving as the first point of contact for IT support within the organization

Work with vendors to install software upgrades and test new releases

Supporting the existing production labeling system, label printers (Datamax), and being able to
create label templates using a labeling software (Experience w/ Codesoft and\or Label Matrix is
a plus)

Installing peripherals such as network printers & scanners

Assist in maintaining the digital surveillance system

 Assist & troubleshoot Office 365 related applications

Assist in the management of Apple related products (laptops, phones & tablets)

Manage wireless handheld barcode scanners

Onboarding & Offboarding of users.

Inventory control for PC\IT related parts

Regularly maintaining & updating technical documentation

Rotating after hour support schedule (low incidence environment)

Other duties as assigned

Manage full-cycle benefits administration: Medical, Dental, Vision and AFLAC Benefits
options. Oversees administration of all employee benefits from start to finish, including enrollment processing, eligibility changes and coverage terminations in the HRIS system and communication with carriers.

Work closely with insurance carriers and insurance broker to facilitate annual open
enrollment, cancellation, and COBRA process.

Prepare memos to ensure facility wide communication. Attend meetings and prepare meeting summary.

Ensure other Legal responsibilities and Legal Postings Requirements in the workplace

Coordinate Termination of Employment Procedures and conduct exit interviews

Serve as a liaison between employees and brokers for plan vendors and third-party
administrators

Oversee maintenance of employee benefits files, maintain group benefits database and update employee payroll records.

Coordinate, track and monitor all Leave of Absences (FMLA/PDL/CFRC) to ensure legal
compliance as well as assisting employees with returning to work process.

Participate in the employee performance review and facilitate employee disciplinary
procedures.

Coordinate and help implement the mandatory supervisor training as well as employee
training in various subjects such as: Wage & Hour, Sexual Harassment Training, etc.

Identify, report, and resolve workplace barriers to performance

Coordinate daily benefits processing – handle enrollments, COBRA, terminations, changes,
beneficiaries, disability, accident and death claims, rollovers, distributions, loans, hardships
and compliance testing.

Maintains employee confidence & protects operations by keeping HR information confidential

Research & resolve problems, perform scheduled activities, and liaison with service providers

Maintain quality service by following organization standards

Assist with the day-to-day efficient operation of the HR office

Performs clerical duties, such as opening, sorting, and distributing mail, copying, scanning, filing, and shredding documents

Other duties as assigned